The allegations made in these complaints are unverified, are not necessarily affiliate of all consumers’ experiences with Advantage, and get consist of dated advice (about rates, bonus offers, etc.).
Into the XX/XX/XXXX, I received an aware regarding my personal credit monitoring provider you to definitely my personal education loan equilibrium had improved
“You will find a fees bundle actually have a full time income motivated commission which had been build as a consequence of KHESLC, it withdraw XXXX from my bank account 30 days and put it when you look at the account amount XXXX and therefore continues everything few days features just like the XXXX away from XXXX so it page I simply acquired XX/XX/XXXX thus i really should not be for the standard XXXX XXXX”
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied www.paydayloanscalifornia.net/cities/upland/ an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, in an effort to increase their profit. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
Note that a lender that have a massive clientele is probable to also have a top number of issues in comparison with less lenders
“I began searching phone calls of Kentucky advanced schooling just after my personal dad passed away into the XX/XX/XXXX. We eliminated the newest calls to start with but then decided I desired to completely clean up my borrowing so i responded the phone. I thought due to my personal spirits shortly after my father enacted, it was the borrowed funds I experienced a long time ago. I even set upwards percentage plans for the college or university thus i you will repay hello. Better once i is actually bringing higher to the my personal credit file looking to to get things repaired I observed most other fake pastime back at my credit history. Such as for instance which have several other public safety amounts linked to my personal membership. In addition to another accounts that have been maybe not mine and have now due to the fact already been got rid of while i review my personal credit report We seen the school which i to start with got the loan is on there and account closed. In order I’m looking at which Kentucky advanced schooling it reveals We have actually generated money which i had not past. They suggests I had the mortgage within the XXXX and i also did perhaps not rating a loan of one school from inside the XXXX. We disputed it to my credit file and since I experienced signed a binding agreement they said that it was legitimate. I also hit out to the institution of course they finally called myself straight back, I’d a long conversation having hey people regarding my account I inquired her to deliver me the first documents of the loan in which I had initial already been the mortgage for the team. I continue to have perhaps not gotten one documents through current email address. She also went on as well as on on most of the techniques We would need to experience, which, I told her which had been not my loan. I am not saying attending spend a loan that’s not mine Im following through. I called and you will talked which have a female towards borrowing from the bank bureau which provided me to reach out to all of you. Excite assist me with this particular amount as it is probably end myself regarding bringing my personal stimuli otherwise other things that are from the government particularly my personal income tax go back, ect. I do not owe this financing, and i also normally attach a duplicate from dos from my credit account. You might see that I did not make this financing and possess come across other fraudulent pastime that was into the my account. Thank you for the some time and I really hope to tune in to straight back quickly.”
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